Good Wish / ValueView Privacy Policy
This notice covers how ValueView and GOOD WISH PTE LTD handle account data, billing information, uploaded filings, and AI-generated research outputs. Pair this policy with the Terms of Service and product FAQ for current retention and deletion rules.
Need help? Email [email protected] or review billing in the wallet.
Good Wish Privacy Policy
Last modification: 16 June 2024
This Privacy Policy explains how GOOD WISH PTE LTD and our affiliates ("GOODWISH," "ValueView," "we," or "us") collect, use, disclose, and safeguard personal information for our U.S.-facing websites and services that deliver AI-powered value-investing research (the “Services”). Use this notice together with the
Terms of Service. If a feature links to a different notice, that notice controls for that feature.
This policy addresses U.S. laws including the California Consumer Privacy Act as amended (CCPA/CPRA), other state privacy laws with similar rights (e.g., VA/CO/CT/UT), the Children’s Online Privacy Protection Act (COPPA), and U.S. marketing and security expectations.
We may update this notice; the “Last modification” date reflects the current version. Material changes will be announced on the site or via email where appropriate.
Information We Collect
We collect information directly from you, automatically from your devices, and from third-party sources:
Identifiers and contact data: name, email, login credentials, company/role (if provided), IP address, device and browser identifiers.
Commercial and payment data: purchase history, subscription tier, wallet transactions, last four digits of payment card, billing address (processed through payment processors).
User content: filings or documents you upload, prompts you submit, notes you add to reports, and support communications.
Usage and device data: pages viewed, features used, timestamps, referrers, crash or performance logs, and cookie or pixel data.
Inference data: model outputs, risk or similarity scores, and derived insights about your interaction patterns.
Geolocation: coarse location derived from IP address; we do not collect precise device GPS data.
Public or third-party data: data from integrated services (e.g., SEC filings, third-party identity providers) consistent with their terms and your settings.
How We Use Information
Operate and secure the Services, process transactions, detect fraud, and maintain accounts.
Provide AI-assisted research outputs, benchmarking, and product improvements (including model evaluation and tuning).
Personalize content, remember preferences, and measure feature adoption.
Send transactional messages (receipts, alerts, security notices) and, where permitted, marketing communications (you may opt out anytime).
Comply with legal obligations, enforce terms, and protect users, GOODWISH, and the public.
Create de-identified or aggregated insights that no longer identify you.
Cookies, Analytics, and Advertising
We use cookies and similar technologies for authentication, security, remembering preferences, analytics, and limited advertising/retargeting. You can adjust browser settings to reject or remove cookies; doing so may affect site functionality. To opt out of interest-based ads, visit
aboutads.info and
networkadvertising.org/choices. Global Privacy Control/opt-out preference signals are honored where required and supported by your browser.
How We Disclose Information
Service providers and contractors: cloud hosting, payment processors, analytics, security, customer support, and communications vendors bound by confidentiality and data-use limits.
Business partners and integrations you choose: for example, single sign-on providers or services you direct us to connect.
Corporate transactions: disclosures in connection with a merger, acquisition, financing, or sale of assets.
Legal and safety: to comply with law, respond to lawful requests, or protect rights, security, and integrity of the Services or users.
Affiliates: within the GOODWISH/ValueView corporate family under similar protections.
With consent or direction: when you intentionally share reports or outputs with others.
We do not “sell” personal information as defined by U.S. state privacy laws, and we do not knowingly engage in “sharing” for cross-context behavioral advertising involving consumers under 16. Where our use of advertising cookies could be deemed “sharing,” you may opt out through the links above or by emailing us.
Data Security and Retention
We use administrative, technical, and physical safeguards designed to protect personal information (encryption in transit and at rest, access controls, and logging). No system is perfectly secure; please use strong passwords and safeguard your credentials.
We retain personal information only as long as needed for the purposes described here, to meet legal or accounting requirements, or as otherwise communicated to you (e.g., retention rules in pricing or product FAQ). Aggregated or de-identified data may be kept longer.
Your U.S. State Privacy Rights
Depending on your state, you may have rights to: (1) access/know and obtain a portable copy of personal information; (2) correct inaccuracies; (3) delete personal information, subject to legal exceptions; (4) opt out of sale, targeted advertising, or certain profiling; and (5) appeal a denied request. We will not discriminate against you for exercising these rights.
Submit requests or opt-outs by emailing
[email protected]. To verify identity for access, correction, or deletion, we may require you to confirm account email and recent interaction details. You may authorize an agent to act for you; we may request proof of authorization. Appeal denied requests by replying to our decision email with “Appeal” in the subject line.
Children’s Data
The Services are intended for business and investing professionals and are not directed to children under 13. We do not knowingly collect personal information from children under 13 or from teens where prohibited by applicable law. If you believe a child provided data, contact us and we will delete it.
International Transfers
GOODWISH is headquartered in Singapore and operates infrastructure in multiple regions, including the United States. Personal information may be processed outside your state or country; we apply protections consistent with this policy and applicable law.
Do Not Track
We do not respond to browser “Do Not Track” signals, but we honor legally required opt-out preference signals (such as GPC) for sale/sharing where technically feasible.
Changes
We may revise this policy periodically. Continued use of the Services after changes take effect signifies acceptance of the updated notice.
Contact Us
Email privacy questions or requests to
[email protected] or
[email protected]. Mailing address: GOOD WISH PTE LTD, 68 Circular Road, #02-01, Singapore 049422. For U.S. consumer privacy questions, please reference “Privacy Request” in the subject line.
Privacy FAQ
Do you sell data? No. We use data to run and improve ValueView and for limited analytics/advertising described above; you may opt out of targeted ads.
Where is data stored? Encrypted cloud infrastructure operated by vetted providers; uploaded filings are logically isolated per account.
How do I request deletion or access? Email [email protected]; we verify identity and confirm any legal retention exceptions.
How is billing handled? Payments are processed by Stripe or similar processors. View receipts and balances in the wallet; see pricing for plan rules.
What about AI outputs? Outputs reflect your prompts and public filings. Validate results against official filings before acting.